Privacy
What we keep, and why
Plain words, no small print. Last updated 9 November 2026.
When you ask for a quote or a time
The quote form asks for:
- what needs fixing (the kind of job),
- photos, if you add any,
- a description in your own words,
- the address of the job,
- the times that suit you,
- your name, your phone number, and whether you would rather get a call or a text.
The booking form asks for the same things without photos, plus the time you picked.
With it we keep the time you sent it, the name of your browser, and a scrambled code made from your internet address (a salted hash). We never turn that code back into the address; it could only be done with a secret key kept on the server. It helps stop one connection from flooding the forms.
Photos
Your phone shrinks each photo before it is sent. Our server then makes a fresh copy without the location, camera and date details that phones put inside photos, and stores it privately: only Chris and Joe, and you on your own job link, can open it. Photos picked for a request you never sent are deleted within three days.
A photo of a job only goes on the website's Recent work page if you agreed, and the brothers record that you did.
Why
To look at the job, write you a quote, set a time, do the work, send the invoice and keep the business records (quotes, invoices and payments). That is all. Nothing is sold, and nothing is used for advertising.
Who sees it
- Chris and Joe (Broke Brothers Enterprises), in their phone app.
- WeldonPC, which hosts and looks after this website.
No one else. This site has no advertising, no analytics and no tracking scripts, and loads nothing from other companies.
Like any website, the web server also keeps a technical log of every visit: the internet address, the time, the page asked for (for a job link, that includes the link) and the browser. It is there to keep the site working and safe. Only WeldonPC, which runs the server, reads it.
Your job link
After you send a request you get a private link to your job. Anyone who has the link can see that job, so keep it to yourself. On it you can read and approve your quote, see your invoice, add the visit to your calendar and message the brothers.
When you approve or decline a quote by typing your name, we record your typed name, the time, your internet address and your browser, together with a fingerprint of that exact version of the quote. That is your signature on the quote.
On your phone
While you fill in the quote form, your answers are saved in your own browser so you can finish later. They are cleared when you send it, or when you press Start over. Pages with a form also set one small security cookie that stops forged forms. There are no tracking cookies.
How long we keep it
Requests, quotes, jobs, invoices and payments are kept as the business's records. The counters that limit how often one connection can send are deleted after 7 days. The website's database is backed up every night (the last 14 nights are kept) and each time the site is updated (the last 10 updates are kept).
Ask to see it or delete it
Call or text Chris (216-456-7690) or Joe (216-424-1078). Tell them your name and the phone number you used, and what you would like seen, changed or deleted.